Frequently Asked Questions

Welcome to the FAQ section of Evaia, where we address common inquiries to provide you with the information you need. If you have any additional questions that are not covered below, please feel free to contact our customer support team, and we will be happy to assist you.

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Are the products on Evaia eco-friendly?

We are committed to offering eco-friendly products whenever possible. We prioritise items made from recycled or sustainably sourced materials and partner with suppliers that share our commitment to environmental responsibility.

What are your mats made of?

Our mats have been expertly designed with the best materials to give you a durable and functional product. The mats are supported by an anti-slip natural rubber backing to for ultimate safety and durability. The top layer is a soft nappa-technical fiber surface, for easy cleaning and luxurious foot-feel. In between we have a recyclable sponge layer infused with diatomite providing amazing absorbency and quick self-drying properties.

What are the mat's dimensions?

50cm x 80cm

Our mats are 4mm thick - thick enough for soft underfoot comfort and thin enough to easily fit under swinging doors without catching or bunching.

Are the mats good for kids and the elderly?

Our mats are made for all people big and small. Our mats provide superior safety features to traditional pile bath mats which often slip, slide, fold and catch. Our mats are flat, have no pile and are completely non-slip. This makes it great for use with toddlers, bigger kids and the elderly who are often more prone to slips and falls in wet areas.

How do you wash the mats?

Simply scrub it with a gentle brush and soapy water, rinse well then leave it to quick-dry. Easy!

Pro-tip: To avoid back-bending, stick the mat to a tiled wall in the shower at shoulder height to clean (make sure the rubber backing and the wall are wet first), then rinse - voila!

How much does shipping cost and how long does it take?

Shipping is free to all locations within Australia.

Still need more info?

We hope these answers have provided the information you were seeking. If you have any unanswered queries, please don't hesitate to reach out to us. We are dedicated to ensuring your shopping experience at Evaia is enjoyable and hassle-free.